Contact Us

Get In Touch

If you have any questions about our products, orders, shipping, returns, or refunds, please feel free to contact Smart Stack. We are happy to assist you.

Contact Information

Smart Stack
Friedrich-Ebert-Straße 54
14469 Potsdam
Germany

Phone: +49 331 88718111
Email: puranekagaz001@gmail.com

Customer Support

You can contact us for help with:

• Product information

• Order questions

• Shipping and delivery

• Returns and refunds

• Damaged items

• Incorrect items

• Other purchase-related questions

Shipping Information

Smart Stack ships within Germany only. Shipping is free for orders within Germany.

Orders are generally processed within 1–2 business days, followed by an estimated delivery time of 3–5 business days.

Returns And Refunds

We accept eligible returns within 14 days of delivery.

Return shipping is free for eligible returns within Germany. Approved refunds are generally processed within 5 days after the returned item is received and the return is approved.

Contact Us About Your Order

If you are contacting us about an existing order, please include your order details in your message so we can identify your order and assist you more efficiently.