Contact information
Contact Information
Smart Stack
If you have any questions about our products, orders, shipping, returns, or refunds, please contact Smart Stack using the information below.
Address
Friedrich-Ebert-Straße 54
14469 Potsdam
Germany
Phone
+49 331 88718111
Customer Support
Our customer support can assist you with:
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Product questions
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Order information
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Shipping and delivery
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Returns and refunds
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Damaged or incorrect items
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Other questions about your purchase
Shipping Information
Smart Stack currently ships within Germany only. Shipping is free for orders within Germany.
Orders are generally processed within 1–2 business days, followed by an estimated delivery time of 3–5 business days.
Returns And Refunds
Customers can request a return within 14 days of delivery, subject to our return conditions. Eligible returns within Germany include free return shipping.
Approved refunds are generally processed within 5 days after the returned item is received and the return is approved.
Contact Us
For assistance, please contact us by email or phone using the details provided above. When contacting us about an order, please include your order information so we can assist you more efficiently.
Address
Friedrich-Ebert-Straße 54
14469 Potsdam
Germany
Phone
+49 331 88718111